Return Policy

100% satisfaction guaranteed!

Why buy from Eco Chic?

We sell only really nice stuff...comfortable, well made & beautiful.
BUT what if you hate it, it doesn’t match, or it doesn’t fit??
No problem, we will refund you ALL of the purchase price and we will pay for ALL of the shipping. You pay nothing, that’s how sure we are you will love the Eco Chic experience.

We take great pride in the quality of our furniture and home accessories, but if for any reason you are not happy with your purchase, you may return the item(s) unused within 30 days of receiving the order and exchange it for something else or receive a full refund of the merchandise cost and shipping. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on furniture or home accessories damaged through normal wear and tear. We regret that we do not give price adjustments on previously purchased furniture or home accessories.

For further assistance please call our customer service department at 1300... or send an email to customerservice@ecochic.com.au